ISSRRN000706 - Infra Tech Support Practitioner Copy 04
This role at Accenture services Pvt Ltd focuses on IT service desk management and production system availability. The practitioner will drive incident resolution, maintain disaster recovery procedures, and ensure organizational data standards. Candidates must have bachelor's degrees and entry-level proficiency in service desk operations. The position serves as an foundational role within the company's support infrastructure.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture services Pvt Ltd focuses on IT service desk management and production system availability. The practitioner will drive incident resolution, maintain disaster recovery procedures, and ensure organizational data standards. Candidates must have bachelor's degrees and entry-level proficiency in service desk operations. The position serves as an foundational role within the company's support infrastructure.
TAL's take
Role is a standard entry-level IT support position at a large global firm with clearly defined but low-complexity responsibilities.
The JD is clear and coherent regarding the scope of service desk and incident management support tasks.
Must haves
- Beginner proficiency in Service Desk Management
- 0 years of experience
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a major global professional services firm, though the specific role is a high-volume entry-level support position.
Posts mentioning Accenture services Pvt Ltd
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Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com