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All jobsHybridSupportgeneral software6-8 yearshpe os systems
HybridSeniorgeneral software

Production Support Analyst

CGIHyderabad, Telangana, IndiaPosted 19 May 2026

CGI is seeking a Production Support Analyst to join their team in Hyderabad, focused on L3/L4 support for production applications. The role involves managing HPE NonStop systems, including Pathway, COBOL, and various utilities. You will work in a hybrid capacity, collaborating with cross-functional teams to deliver quality client solutions. This position requires deep expertise in legacy infrastructure and configuration management.

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Experience

6-8 years

Function

Support

Work mode

Hybrid, India

Company

Tier 2

What you will work on

CGI is seeking a Production Support Analyst to join their team in Hyderabad, focused on L3/L4 support for production applications. The role involves managing HPE NonStop systems, including Pathway, COBOL, and various utilities. You will work in a hybrid capacity, collaborating with cross-functional teams to deliver quality client solutions. This position requires deep expertise in legacy infrastructure and configuration management.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Solid tier-2 global IT services firm offering a defined, niche technical role with specific legacy stack requirements.

The JD provides a highly specific, niche technical stack for HPE NonStop production support, clearly outlining the required tools and responsibilities.

Salaries at CGI

12.7 LPA average

Based on 120 Grapevine salary entries for CGI.

View all salaries

Engineering

0 - 2 years | L1

7 LPA average

Range: 7 - 7 LPA

Other roles

0 - 2 years | L1

6 LPA average

Range: 4 - 10 LPA

Human Resources

2 - 4 years | Senior Consultant

17 LPA average

Range: 17 - 17 LPA

Engineering

2 - 4 years | Senior Consultant

10 LPA average

Range: 7 - 15 LPA

Must haves

  • Fundamental knowledge on HPE OS systems and their hardware
  • Nonstop Pathway concepts, COBOL, SCOBOL
  • FUP, SCUP, DDL, Enform, Enscribe, SQL/MP
  • TACL scripting, Netbatch
  • Software Configuration Management (SCM) solutions like RMS and Primecode
  • MQ, Guardian utilities, BATCHCOM

Tools and skills

hpe os systemsnonstop pathwaycobolscobolfupscupddlenformenscribesql/mptacl scriptingnetbatchscmrmsprimecodemqguardian utilitiesbatchcom

Nice to have: tal, escort.

About the company

Global IT services and consulting firm with significant scale but focused on services/consulting rather than core product development.

Posts mentioning CGI

LTIMindtree vs CGI – Which One Would You Choose?

I’m currently at Deloitte with ₹10.5 LPA fixed, working in a Salesforce DevOps profile. I have 6 offers, but these 2 are the best: 1. LTIMindtree • ₹20.5 LPA fixed • ₹1.5L joining bonus + ₹50K relocation bonus • Joining: 4th August • Location: Noida (I can travel from Agra weekly) • Client: HW Kaufmann (US-based) - Anyone knows — is this a US shift role? - Does LTIMindtree allow WFH for US shift roles? - Also, I heard LTIM has mostly short-term projects — how true is this? 2. CGI • ₹17.5 LPA fixed + 5% variable + ₹50K joining bonus • Joining: 11th August • Location: Pune • Client: CIBC Bank (Canada) • Probable onsite to Canada after 1 year — Anyone working at CGI Pune — do they allow WFH? Right now, I get around ₹80K in-hand at Deloitte (WFH). If I join CGI in Pune, expenses would be around ₹40K/month, so net savings will be similar to now. LTIM offers a higher fixed salary, bonuses, and known client; CGI has lower fixed but onsite potential and a reputed Canadian bank client. I’m in Salesforce DevOps, looking for long-term growth, onsite opportunities, and role stability. What would you choose and why? Would really appreciate honest advice

IT Company Discussion50

Is CGI is good company to work? I got interview call , for GCP admin.. Anyone from CGI ,please help..

IT Company Discussion50

LTIMindtree vs CGI – Which One Would You Choose?

LTIMindtree vs CGI – Which One Would You Choose? I’m currently at Deloitte with ₹10.5 LPA fixed, working in a Salesforce DevOps profile. I have 6 offers, but these 2 are the best: 1. LTIMindtree • ₹20.5 LPA fixed • ₹1.5L joining bonus + ₹50K relocation bonus • Joining: 4th August • Location: Noida (I can travel from Agra weekly) • Client: HW Kaufmann (US-based) - Anyone knows — is this a US shift role? - Does LTIMindtree allow WFH for US shift roles? - Also, I heard LTIM has mostly short-term projects — how true is this? 2. CGI • ₹17.5 LPA fixed + 5% variable + ₹50K joining bonus • Joining: 11th August • Location: Pune • Client: CIBC Bank (Canada) • Probable onsite to Canada after 1 year — Anyone working at CGI Pune — do they allow WFH? Right now, I get around ₹80K in-hand at Deloitte (WFH). If I join CGI in Pune, expenses would be around ₹40K/month, so net savings will be similar to now. LTIM offers a higher fixed salary, bonuses, and known client; CGI has lower fixed but onsite potential and a reputed Canadian bank client. I’m in Salesforce DevOps, looking for long-term growth, onsite opportunities, and role stability. What would you choose and why? Would really appreciate honest advice

Company Reviews20