Customer Service Officer (UAEN)
The Customer Service Officer will manage the daily operations of the Information Desk at a Majid Al Futtaim mall. Responsibilities include assisting customers, managing inventory, maintaining professional grooming standards, and resolving inquiries or complaints. The role requires strong communication skills and experience in shopping centers or luxury hotels. This position focuses on delivering high-quality, sensorial customer experiences.
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Experience
0-2 years
Function
Support
Work mode
Onsite, UAE
Company
Tier 2
What you will work on
The Customer Service Officer will manage the daily operations of the Information Desk at a Majid Al Futtaim mall. Responsibilities include assisting customers, managing inventory, maintaining professional grooming standards, and resolving inquiries or complaints. The role requires strong communication skills and experience in shopping centers or luxury hotels. This position focuses on delivering high-quality, sensorial customer experiences.
TAL's take
Solid tier-2 established company with a defined operational role.
Well-defined customer service desk responsibilities and requirements.
Must haves
- High School Diploma or Bachelor’s Degree
- 0 to 2 years customer service experience
- Strong verbal communication skills in English
- Strong problem-solving abilities
About the company
Large established regional conglomerate with extensive retail and hospitality operations.
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