Cloud Support Engineer
Presidio is seeking a Cloud Support Engineer to manage and troubleshoot customer AWS environments in a 24/7 setting. The role involves configuring hardware/software, maintaining technical documentation, and optimizing cloud infrastructure using automation and CI/CD tools. Candidates must have experience with core AWS services and Linux administration while demonstrating strong analytical and interpersonal skills. The position emphasizes long-term skill development within a global technology solutions firm.
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Experience
2+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Presidio is seeking a Cloud Support Engineer to manage and troubleshoot customer AWS environments in a 24/7 setting. The role involves configuring hardware/software, maintaining technical documentation, and optimizing cloud infrastructure using automation and CI/CD tools. Candidates must have experience with core AWS services and Linux administration while demonstrating strong analytical and interpersonal skills. The position emphasizes long-term skill development within a global technology solutions firm.
TAL's take
Solid tier-2 service-oriented role with clear scope and specific technical requirements, though lacks the innovation profile of high-end product shops.
Role is well-defined with clear technical stacks, shift expectations, and responsibilities, though slightly broad due to the nature of support roles.
Salaries at Presidio
16.5 LPA average
Based on 4 Grapevine salary entries for Presidio.
Engineering
2 - 4 years | Engineer
14 LPA average
Range: 14 - 14 LPA
Other roles
2 - 4 years | Engineer
12 LPA average
Range: 12 - 12 LPA
Other roles
4 - 6 years
20 LPA average
Range: 18 - 22 LPA
Must haves
- 2+ years supporting and building solutions on AWS
- 2+ years experience with ticketing systems like Remedy or ServiceNow
- Experience with VPC, EC2, RDS, S3, CW, CF, ELB, ASG, EFS, EBS, WAF
- Strong knowledge of Linux systems administration
- Ability to work in 24/7 environments
- Excellent English communication skills
Tools and skills
Nice to have: redshift.
About the company
Presidio is an established IT solutions and services provider but lacks the specific eng brand cachet of tier 1 tech product companies.
Posts mentioning Presidio
How is work culture in Presidio?
Any feedback on Presidio. How is the work culture, growth, feedback on Founders and leadership?
UNSC Addresses India-Pakistan Tensions Amid Crisis
- The UN Security Council is holding closed consultations on May 5, 2025, regarding tensions between India and Pakistan. - This meeting was requested by Pakistan, a non-permanent member of the Council, following the Pahalgam terror attack. - Greece, presiding over the Council this month, has scheduled the meeting, emphasizing the need to express views to reduce tensions. - The Pahalgam attack resulted in 26 civilian deaths, leading India's External Affairs Minister to engage with Council members. - Pakistan's UN Ambassador highlighted the situation as a threat to regional and international peace, justifying the meeting request. Source: [Hindu](https://www.thehindu.com/news/international/unsc-to-hold-closed-consultations-on-india-pakistan-situation-today/article69539681.ece)