Senior Technical Account Manager
Recorded Future is seeking a Senior Technical Account Manager to drive customer success within the cybersecurity threat intelligence domain. The role involves managing the entire customer intelligence journey, from onboarding to renewal, while ensuring platform adoption and value realization. Candidates must possess strong technical fluency in security integrations and intelligence frameworks, coupled with excellent stakeholder management skills. You will collaborate with cross-functional teams to influence product direction and mentor team members in advisory methodologies.
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Experience
5-7 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Recorded Future is seeking a Senior Technical Account Manager to drive customer success within the cybersecurity threat intelligence domain. The role involves managing the entire customer intelligence journey, from onboarding to renewal, while ensuring platform adoption and value realization. Candidates must possess strong technical fluency in security integrations and intelligence frameworks, coupled with excellent stakeholder management skills. You will collaborate with cross-functional teams to influence product direction and mentor team members in advisory methodologies.
TAL's take
Solid tier-2 cybersecurity company with clearly defined role expectations and strategic impact.
The JD clearly delineates technical account management responsibilities in the context of threat intelligence and customer success.
Must haves
- 5-7 years experience in consulting or cyber security customer facing roles
- Understanding of intelligence principles, frameworks, and tradecraft
- Technical fluency with intelligence platforms, APIs, and security integrations
- Experience in account health management, risk mitigation, and retention
- Ability to communicate complex concepts to C-suite and technical teams
Tools and skills
About the company
Established mid-stage cybersecurity company with a strong niche market presence.
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