CRM/Loyalty & DA Lead (5+, Gurgaon)
The CRM and Loyalty Lead will oversee customer relationship management strategies to drive engagement and retention for a retail fashion organization. Responsibilities include managing the Capillary loyalty platform, analyzing customer data, and collaborating with marketing teams on targeted campaigns. The role requires proficiency in data tools like Power BI, Python, and SQL, alongside a strong background in loyalty program design. This is an onsite role based in Gurugram requiring an MBA.
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Experience
5+ years
Function
Marketing
Work mode
Onsite, India
Company
Tier 2
What you will work on
The CRM and Loyalty Lead will oversee customer relationship management strategies to drive engagement and retention for a retail fashion organization. Responsibilities include managing the Capillary loyalty platform, analyzing customer data, and collaborating with marketing teams on targeted campaigns. The role requires proficiency in data tools like Power BI, Python, and SQL, alongside a strong background in loyalty program design. This is an onsite role based in Gurugram requiring an MBA.
TAL's take
Solid mid-tier recruiting role in retail, but specific end-client is not disclosed.
Clear responsibilities, required stack, and domain focus for a CRM and loyalty leadership function.
Salaries at Michael Page
17.2 LPA average
Based on 2 Grapevine salary entries for Michael Page.
Other roles
0 - 2 years
12 LPA average
Range: 12 - 12 LPA
Sales
2 - 4 years
22 LPA average
Range: 22 - 22 LPA
Must haves
- 5+ years of relevant experience
- MBA from tier 1/tier 2 institution
- Proficiency in Power BI, Python, and SQL
- Proven track record in designing and managing loyalty programs
- Strong analytical skills
Tools and skills
About the company
Global recruiting firm acting on behalf of a retail client.
Posts mentioning Michael Page
Apple fired 4,100 when Steve Jobs returned in 1997
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Micheal_Scott AMA
Hey Folks, I thought I should do an AMA specially after yesterday’s rumours that I have been laid off from Grapevine - this isn’t true 😂. It is however true that I have been PIPed and have a much reduced role now xD To be serious: Happy to answer any Grapevine questions that you may have. Features, ideas, questions on why we do what we do welcome - I’ll answer what I can! Cheers!
Grapevine feature
@micheal_scott shouldn't there be a feature to add a photo as a comment?