Senior Associate, Changi Rewards Marketing
Changi Airport Group is seeking a Marketing Associate for their Changi Rewards loyalty program in the travel and retail domain. You will manage loyalty campaigns, organize member events, and oversee customer engagement and lifecycle management. The role requires a blend of creative marketing and analytical skills to drive acquisition and member spend. You will collaborate cross-functionally and utilize CRM and digital tools to enhance member experiences.
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Experience
2-3 years
Function
Marketing
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Changi Airport Group is seeking a Marketing Associate for their Changi Rewards loyalty program in the travel and retail domain. You will manage loyalty campaigns, organize member events, and oversee customer engagement and lifecycle management. The role requires a blend of creative marketing and analytical skills to drive acquisition and member spend. You will collaborate cross-functionally and utilize CRM and digital tools to enhance member experiences.
TAL's take
Stable, well-recognized organization with a clearly defined loyalty marketing role and growth potential.
The JD provides a highly specific list of responsibilities and KPIs, making the role's scope very clear.
Must haves
- 2-3 years of experience in loyalty marketing
- Experience in customer relationship management or customer lifecycle management
- Experience in digital marketing and hyper-personalization
- Ability to manage multiple stakeholders and cross-collaborate
- Advanced proficiency in MS Office (Excel and Powerpoint)
Tools and skills
Nice to have: business intelligence tools, microstrategy, tableau, power bi, google analytics, braze, session m, adobe experience cloud.
About the company
Changi Airport Group is a major infrastructure and services corporation, though not a global tech unicorn.
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