Lead - Product Specialist (Implementation) - SaaS
Zenoti is seeking a Lead Product Specialist to join their Adoption organization and manage the implementation of SaaS solutions for global clients in the wellness industry. The role involves analyzing business requirements, configuring product features, and driving customer adoption through training and demonstrations. The successful candidate will work closely with customers to map business needs to platform functionality and ensure successful project outcomes. This position requires deep experience in enterprise SaaS implementation and a strong customer-facing consulting background.
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Experience
8+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 1
What you will work on
Zenoti is seeking a Lead Product Specialist to join their Adoption organization and manage the implementation of SaaS solutions for global clients in the wellness industry. The role involves analyzing business requirements, configuring product features, and driving customer adoption through training and demonstrations. The successful candidate will work closely with customers to map business needs to platform functionality and ensure successful project outcomes. This position requires deep experience in enterprise SaaS implementation and a strong customer-facing consulting background.
TAL's take
High-caliber role at a recognized unicorn with clearly defined responsibilities in the SaaS implementation domain.
The JD clearly outlines the responsibilities, required background, and specific domain focus for the implementation specialist role.
Salaries at Zenoti
26.6 LPA average
Based on 10 Grapevine salary entries for Zenoti.
Operations
4 - 6 years | L4
10 LPA average
Range: 10 - 10 LPA
Operations
20 - 22 years | L4
43 LPA average
Range: 43 - 43 LPA
Other roles
2 - 4 years | L4
18 LPA average
Range: 18 - 18 LPA
Other roles
4 - 6 years | L4
25 LPA average
Range: 22 - 31 LPA
Must haves
- 8 years of experience in Implementation and support of Enterprise SaaS products
- Strong software background and ability to master product functionality
- Ability to translate complex requirements into coherent and viable product design
- Strong business consulting experience in an external customer facing role
- Experience in implementing cloud solutions
- Strong verbal and written communication skills
- Ability to manage and work across multiple projects
Tools and skills
Nice to have: accounting principles, inventory management, business process optimization, wellness industry experience.
About the company
Zenoti is a well-known unicorn in the SaaS space with significant funding and global presence.