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ServiceNow Developer

CGIBengaluru, Karnataka, IndiaPosted 18 May 2026

CGI is hiring a ServiceNow Developer to join their IT and business consulting services team in Bengaluru. The role involves developing ITSM user stories, managing operational support, and configuring the ServiceNow platform. You will build automations using flow designer and maintain performance analytics components. The position requires collaboration with stakeholders to deliver platform improvements and handle ticket resolution.

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Experience

Experience not specified

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

CGI is hiring a ServiceNow Developer to join their IT and business consulting services team in Bengaluru. The role involves developing ITSM user stories, managing operational support, and configuring the ServiceNow platform. You will build automations using flow designer and maintain performance analytics components. The position requires collaboration with stakeholders to deliver platform improvements and handle ticket resolution.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid role at an established global IT services company, though the scope is standard for platform development.

Clear and specific responsibilities related to ServiceNow development and platform maintenance.

Salaries at CGI

12.7 LPA average

Based on 120 Grapevine salary entries for CGI.

View all salaries

Engineering

0 - 2 years | L1

7 LPA average

Range: 7 - 7 LPA

Engineering

2 - 4 years | Senior Consultant

10 LPA average

Range: 7 - 15 LPA

Engineering

4 - 6 years | L2

10 LPA average

Range: 6 - 15 LPA

Engineering

6 - 8 years | L2

14 LPA average

Range: 9 - 21 LPA

Must haves

  • Develop and implement ServiceNow ITSM user stories
  • Perform operational support activities
  • Configure tables, fields, forms and notifications
  • Build automation using flow designer
  • Create and maintain performance analytics components
  • Work on Customer Service Management (CSM) table configurations

Tools and skills

itsmflow designerperformance analyticsimport setstransform mapsdata sourcesemail integrationcsmoperational supportticket handling

About the company

CGI is a large established IT and business consulting firm.

Posts mentioning CGI

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I’m currently at Deloitte with ₹10.5 LPA fixed, working in a Salesforce DevOps profile. I have 6 offers, but these 2 are the best: 1. LTIMindtree • ₹20.5 LPA fixed • ₹1.5L joining bonus + ₹50K relocation bonus • Joining: 4th August • Location: Noida (I can travel from Agra weekly) • Client: HW Kaufmann (US-based) - Anyone knows — is this a US shift role? - Does LTIMindtree allow WFH for US shift roles? - Also, I heard LTIM has mostly short-term projects — how true is this? 2. CGI • ₹17.5 LPA fixed + 5% variable + ₹50K joining bonus • Joining: 11th August • Location: Pune • Client: CIBC Bank (Canada) • Probable onsite to Canada after 1 year — Anyone working at CGI Pune — do they allow WFH? Right now, I get around ₹80K in-hand at Deloitte (WFH). If I join CGI in Pune, expenses would be around ₹40K/month, so net savings will be similar to now. LTIM offers a higher fixed salary, bonuses, and known client; CGI has lower fixed but onsite potential and a reputed Canadian bank client. I’m in Salesforce DevOps, looking for long-term growth, onsite opportunities, and role stability. What would you choose and why? Would really appreciate honest advice

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Is CGI is good company to work? I got interview call , for GCP admin.. Anyone from CGI ,please help..

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LTIMindtree vs CGI – Which One Would You Choose?

LTIMindtree vs CGI – Which One Would You Choose? I’m currently at Deloitte with ₹10.5 LPA fixed, working in a Salesforce DevOps profile. I have 6 offers, but these 2 are the best: 1. LTIMindtree • ₹20.5 LPA fixed • ₹1.5L joining bonus + ₹50K relocation bonus • Joining: 4th August • Location: Noida (I can travel from Agra weekly) • Client: HW Kaufmann (US-based) - Anyone knows — is this a US shift role? - Does LTIMindtree allow WFH for US shift roles? - Also, I heard LTIM has mostly short-term projects — how true is this? 2. CGI • ₹17.5 LPA fixed + 5% variable + ₹50K joining bonus • Joining: 11th August • Location: Pune • Client: CIBC Bank (Canada) • Probable onsite to Canada after 1 year — Anyone working at CGI Pune — do they allow WFH? Right now, I get around ₹80K in-hand at Deloitte (WFH). If I join CGI in Pune, expenses would be around ₹40K/month, so net savings will be similar to now. LTIM offers a higher fixed salary, bonuses, and known client; CGI has lower fixed but onsite potential and a reputed Canadian bank client. I’m in Salesforce DevOps, looking for long-term growth, onsite opportunities, and role stability. What would you choose and why? Would really appreciate honest advice

Company Reviews20