Director Quality
Alight Solutions is hiring a Director of Quality to oversee claims operations and quality assurance. You will establish standardized policies, track KPIs, and lead continuous improvement initiatives for insurance claims processes. The role requires extensive experience in quality management and specific certifications like Master Black Belt. You will lead teams and collaborate with cross-functional stakeholders to mitigate risk and optimize efficiency.
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Experience
15+ years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
Alight Solutions is hiring a Director of Quality to oversee claims operations and quality assurance. You will establish standardized policies, track KPIs, and lead continuous improvement initiatives for insurance claims processes. The role requires extensive experience in quality management and specific certifications like Master Black Belt. You will lead teams and collaborate with cross-functional stakeholders to mitigate risk and optimize efficiency.
TAL's take
Solid senior leadership role in a large, stable organization with clear requirements and defined operational ownership.
The JD clearly outlines strategic, operational, and quality-specific responsibilities aligned with a Director-level mandate.
Must haves
- Master Black Belt certification
- Minimum 15 years managerial experience in claims operations or quality management
- Deep understanding of claims processes and risk assessment
- Proficiency in claims management software and data analytics tools
Tools and skills
About the company
Alight is an established global HR and payroll solutions company, considered a mid-tier firm in the enterprise software space.
Posts mentioning Alight Solutions
Alright, we’re clearly moving deeper into a recession 🤯
Thinking of doing masters
So I make close to 80k per month. Single and no family responsibilities. 2 YOE. I am awake of the economy. Wondering if I should do masters in USA.But people who have done that right now seems to be struggling after going there. Few of my friends are doing alright. But is it dumb to do masters now or it’s better to switch.
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Alright! Let's take this shit in another thread