Lead II - Software Engineering
Ust is looking for a Lead II Software Engineer to specialize in service delivery and database management. The role focuses on Incident, Change, and Problem Management within an ITIL-driven environment. Candidates must have strong expertise in ITSM platforms like ServiceNow and Remedy. Additional knowledge in infrastructure monitoring and cloud/compute technologies is a plus.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Ust is looking for a Lead II Software Engineer to specialize in service delivery and database management. The role focuses on Incident, Change, and Problem Management within an ITIL-driven environment. Candidates must have strong expertise in ITSM platforms like ServiceNow and Remedy. Additional knowledge in infrastructure monitoring and cloud/compute technologies is a plus.
TAL's take
Solid established firm with a clear technical lead role, though the JD is somewhat brief and leans towards IT operations.
Clear focus on ITSM, incident management, and infrastructure monitoring, though YOE and context are minimal.
Salaries at Ust
20.9 LPA average
Based on 19 Grapevine salary entries for Ust.
Other roles
0 - 2 years
5 LPA average
Range: 5 - 5 LPA
Other roles
2 - 4 years
7 LPA average
Range: 4 - 10 LPA
Other roles
4 - 6 years
54 LPA average
Range: 9 - 100 LPA
Other roles
6 - 8 years
7 LPA average
Range: 6 - 9 LPA
Must haves
- Expertise in ITSM tools including ServiceNow and Remedy
- Deep understanding of IT Infrastructure
- Proficiency in ITIL frameworks
- Experience with Incident, Change, and Problem Management
- Proficiency in Database Administration
Tools and skills
Nice to have: datadog, splunk, scom, compute, storage, networking.
About the company
Established global IT services and consulting firm.
Posts mentioning Ust
Feeling lost after 3 years in Tech
Career Advice Needed Hi guys, I’m looking for some honest guidance from those who've been through tough phases in their careers. I joined UST straight after college. Out of my 2.5 years there, 6 months went into training, and I spent about a year on the bench. I finally got a project, worked for a few months, but then the project ended and everyone was released. A couple of months later, HR asked me to resign—basically a silent layoff. After serving my notice period, I joined a startup in Pune, hoping to turn things around. But it turned out to be a toxic environment with poor culture, no proper hardware or support, and unrealistic expectations. They expected me to perform like a senior developer with very little real experience. Eventually, I was put on a PIP and let go. Now I’m feeling overwhelmed. While I technically have 3 years of experience as a React developer, my actual hands-on exposure has been limited. I’ve lost confidence and I’m unsure of my next step. One thing I do know—I want to focus only on MNCs now. The startup culture just didn’t work for me. If anyone has faced something similar or has advice on how to bounce back, rebuild skills, and re-enter the job market stronger, I’d really appreciate your insights. Thanks in advance. Also if anyone can give me refferal it would be much helpful
Infosys vs UST Global
Hi All, i would like to have your suggesstion between these two companies for experienced professional.
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