Manager, Technical Account Manager
Adobe is seeking an innovative and results-driven Customer Engineering Manager to oversee their technical account management team in Noida. The role involves direct management of resources, defining team objectives, performance feedback, and driving process improvements for customer satisfaction. The candidate will navigate complex customer escalations while leveraging expertise in SaaS platforms like AEM and AEP. This position focuses on building strong stakeholder relationships and scaling the team's capabilities in a mission-critical environment.
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Experience
10-15 years
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Adobe is seeking an innovative and results-driven Customer Engineering Manager to oversee their technical account management team in Noida. The role involves direct management of resources, defining team objectives, performance feedback, and driving process improvements for customer satisfaction. The candidate will navigate complex customer escalations while leveraging expertise in SaaS platforms like AEM and AEP. This position focuses on building strong stakeholder relationships and scaling the team's capabilities in a mission-critical environment.
TAL's take
High-caliber role at a Tier 1 global company with clear leadership scope and enterprise-level responsibility.
The JD provides a detailed breakdown of management responsibilities, team objectives, and required technical/soft skill sets.
Salaries at Adobe
31.0 LPA average
Based on 283 Grapevine salary entries for Adobe.
Operations
0 - 2 years | Fresher
7 LPA average
Range: 7 - 7 LPA
Product Management
0 - 2 years | Fresher
7 LPA average
Range: 6 - 9 LPA
Engineering
0 - 2 years | Fresher
15 LPA average
Range: 10 - 20 LPA
Other roles
0 - 2 years | Fresher
12 LPA average
Range: 2 - 30 LPA
Must haves
- 10-15 years of experience in enterprise-level software support
- Minimum 6-8+ years of people management experience
- 4-year degree or equivalent industry experience
- Proven history of growing the scope of a team
- Familiarity with SaaS solutions
- Superior communication and critical thinking skills
Tools and skills
About the company
Adobe is a global Tier 1 software company with a strong engineering and product footprint.
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