Prod Support Bank
HTC Global Services is hiring a Production Support Engineer to manage L2/L3 support and infrastructure health in Hyderabad. The role involves incident resolution, RCA, and coordinating deployments across cross-functional teams. You will utilize tools like IIS, F5 Load Balancer, and monitoring platforms like Splunk or AppDynamics. Strong scripting skills in PowerShell and experience with Azure DevOps are essential for success.
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Experience
5-8 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
HTC Global Services is hiring a Production Support Engineer to manage L2/L3 support and infrastructure health in Hyderabad. The role involves incident resolution, RCA, and coordinating deployments across cross-functional teams. You will utilize tools like IIS, F5 Load Balancer, and monitoring platforms like Splunk or AppDynamics. Strong scripting skills in PowerShell and experience with Azure DevOps are essential for success.
TAL's take
Solid tier-2 service provider with a clearly defined technical support role and scope.
The JD provides a specific list of technical requirements and support responsibilities which makes the role expectations very clear.
Salaries at HTC Global Services
22.8 LPA average
Based on 3 Grapevine salary entries for HTC Global Services.
Other roles
4 - 6 years | T3
11 LPA average
Range: 11 - 11 LPA
Other roles
8 - 10 years
45 LPA average
Range: 45 - 45 LPA
Must haves
- 5-8 years of relevant production support experience
- L2/L3 production support and incident resolution
- Experience with IIS and Windows Server deployments
- Knowledge of F5 Load Balancer administration
- Experience with monitoring tools like AppDynamics, Splunk, or Dynatrace
- Proficiency in PowerShell or scripting for automation
- Hands-on experience with Azure DevOps and CI/CD
Tools and skills
About the company
Established global IT services and consulting provider.
Posts mentioning HTC Global Services
Which Company To Choose
I have an offer with TCS and HTC Global Services.Which Company I can join kindly suggest me
Google Acquires HTC's XR Unit for $250 Million
- Google is acquiring part of HTC's extended reality (XR) business for $250 million to enhance its virtual and augmented reality hardware. - The deal transfers some HTC VIVE engineering staff to Google and grants non-exclusive IP rights, while HTC retains usage rights. - This marks Google's second major deal with HTC, aiming to accelerate Android XR platform development amidst competition from Apple and Meta. Source: [TechCrunch](https://techcrunch.com/2025/01/22/google-buys-part-of-htc-virtual-reality-unit-for-250-million/)
How is HTC Global Services