Customer Success Engineer
Delinea is seeking a Customer Success Engineer to act as a technical resource for the global Customer Success Management team. The role focuses on providing expert technical guidance, resolving escalated support issues, and facilitating knowledge transfer to CSMs. This is a non-billable, internal-facing support position that requires deep product knowledge and the ability to work cross-functionally. The ideal candidate has over four years of relevant experience and a strong background in cybersecurity or identity management.
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Experience
4+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Delinea is seeking a Customer Success Engineer to act as a technical resource for the global Customer Success Management team. The role focuses on providing expert technical guidance, resolving escalated support issues, and facilitating knowledge transfer to CSMs. This is a non-billable, internal-facing support position that requires deep product knowledge and the ability to work cross-functionally. The ideal candidate has over four years of relevant experience and a strong background in cybersecurity or identity management.
TAL's take
Solid role in a specialized security domain with clear internal structure, though tech stack is not explicitly defined.
The JD clearly defines the role boundaries as a technical resource for CSMs, differentiating it from support and professional services.
Must haves
- 4+ years related experience
- BA degree STEM focus or equivalent experience
About the company
Established cybersecurity company with significant backing but lacks global Tier-1 status.