Head of Partner Success - Americas (CS - 19542)
Whatfix is seeking a Head of Partner Success for the Americas to drive growth, adoption, and renewals. The role involves leading a team to build executive-level relationships and deliver value realization for enterprise customers. Candidates must have extensive experience in SaaS customer success and partner ecosystems. The position requires a strategic mindset to optimize lifecycle management and retention outcomes.
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Experience
10-12 years
Function
Support
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Whatfix is seeking a Head of Partner Success for the Americas to drive growth, adoption, and renewals. The role involves leading a team to build executive-level relationships and deliver value realization for enterprise customers. Candidates must have extensive experience in SaaS customer success and partner ecosystems. The position requires a strategic mindset to optimize lifecycle management and retention outcomes.
TAL's take
High-impact leadership role at a well-regarded, growth-stage unicorn with global enterprise clientele.
The JD provides a clear scope, specific success metrics, and defined expectations for the partner and customer success team.
Salaries at Whatfix
28.3 LPA average
Based on 36 Grapevine salary entries for Whatfix.
Sales
0 - 2 years | D2
9 LPA average
Range: 9 - 9 LPA
Other roles
0 - 2 years | D2
11 LPA average
Range: 7 - 15 LPA
Marketing
2 - 4 years | D2
8 LPA average
Range: 8 - 8 LPA
Design
2 - 4 years | D2
21 LPA average
Range: 19 - 24 LPA
Must haves
- 10-12+ years overall professional experience
- 4-5 years leadership experience in Customer/Partner Success or Account Management
- Track record driving GRR and NRR in SaaS
- Experience managing relationships with Fortune 500 customers
- Strong analytical mindset regarding customer health metrics
Tools and skills
About the company
Recognized unicorn with strong enterprise footprint, $270M funding, and leader status in Gartner/Forrester reports.
Posts mentioning Whatfix
Everstage raising 30mil @ 150mil valuation🚀
Everstage, a SaaS startup, is in advanced stages to raise $30 million from new investor Eight Roads Ventures, valuing the company at $150 million. Existing backers like 3one4 Capital and Elevation Capital will also participate in the round. - What do they do? Everstage, founded in 2020, is a sales performance management platform designed to automate sales commissioning processes for companies. It counts PopMenu, Whatfix, Chargebee, and Alphasense among its customers. - Trends: Investors are increasingly focusing on SaaS startups, with reports of other companies in the space, such as Whatfix and HighPerformr, also securing significant funding rounds. - Market Outlook: The investment into Everstage reflects the growing interest in vertical platforms within the SaaS space, with various investors setting aside funds to invest in B2B SaaS startups. Scoop: Money Control
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[For whatfix employees] What % of your vested ESOP were bought back by the company?
https://thearcweb.com/article/software-whatfix-warburg-pincus-softbank-khadim-batti-tjg14y9xU2ji4ENQ The post claims 40% of employees participated in ESOP buyback. Would be great what % of ESOPs were bought back, will also be great to know how much they made post tax!