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ServiceNow Architect

IBMSingaporePosted 19 May 2026

The ServiceNow Architect at IBM Consulting is a technical advisory role focused on establishing foundations and designing solutions on the ServiceNow platform. Responsibilities include technical governance, instance strategy, and driving product adoption for clients. Candidates require extensive ServiceNow development and platform experience alongside technical leadership capabilities. The role requires a strong understanding of ITSM and the ability to consult with business leaders to align technology with digital transformation goals.

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Experience

7+ years

Function

Consulting

Work mode

Onsite, Singapore

Company

Tier 2

What you will work on

The ServiceNow Architect at IBM Consulting is a technical advisory role focused on establishing foundations and designing solutions on the ServiceNow platform. Responsibilities include technical governance, instance strategy, and driving product adoption for clients. Candidates require extensive ServiceNow development and platform experience alongside technical leadership capabilities. The role requires a strong understanding of ITSM and the ability to consult with business leaders to align technology with digital transformation goals.

TAL's take

Quality 65/1005/5 clarityTier 2 company

Solid role at a well-known global consultancy, clear architectural responsibilities and expected depth.

Well-defined role with specific technical requirements and clear architectural expectations.

Salaries at IBM

19.2 LPA average

Based on 1,725 Grapevine salary entries for IBM.

View all salaries

Consulting

0 - 2 years | 6A

7 LPA average

Range: 4 - 11 LPA

Consulting

2 - 4 years | 6A

10 LPA average

Range: 4 - 17 LPA

Consulting

4 - 6 years | 6B

14 LPA average

Range: 8 - 17 LPA

Consulting

6 - 8 years | 7A

15 LPA average

Range: 12 - 19 LPA

Must haves

  • ServiceNow platform development experience
  • Front end technologies: HTML, JavaScript, CSS, XML
  • Experience deploying ServiceNow ITSM
  • Technical leadership experience
  • Ability to drive product adoption and technical governance

Tools and skills

servicenowbusiness rulesaccess control rulesscript includesscript actionui actionsui scriptsui policydata policyclient scriptsui macrosjellyweb servicesglide recordglide ajaxworkflowsjsonhtmljavascriptcssxmlitsm

Nice to have: it workflows, employee workflows, customer workflows, creator workflows, cloud application technology.

About the company

Global consulting firm with massive scale, though not a pure-play product unicorn.

Posts mentioning IBM