Agent, Customer Service Representative - 6560 -Bill Gosling India Private Limited - Jaipur, India
Bill Gosling Outsourcing is hiring a Customer Service Representative in Jaipur to manage customer inquiries and support. The role involves handling inbound and outbound communications across multiple channels and maintaining accurate account documentation. Candidates are expected to ensure customer satisfaction while meeting client-specific metrics and regulatory standards. The position offers comprehensive paid training and opportunities for internal career growth.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
Bill Gosling Outsourcing is hiring a Customer Service Representative in Jaipur to manage customer inquiries and support. The role involves handling inbound and outbound communications across multiple channels and maintaining accurate account documentation. Candidates are expected to ensure customer satisfaction while meeting client-specific metrics and regulatory standards. The position offers comprehensive paid training and opportunities for internal career growth.
TAL's take
Standard customer service role at an outsourcing company with generic responsibilities.
Clear and coherent role definition for a customer support position.
Must haves
- Proficiency in English
- Ability to manage inbound/outbound calls and emails
- Maintain accurate customer files
- Adhere to regulatory and client guidelines
About the company
Outsourcing and support services firm operating at scale but not an eng-led product company.
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