Customer Service Associate in Sirsa
JSG Consulting is hiring a Customer Service Associate for their operations in Sirsa. The core responsibilities include managing customer queries via multiple channels such as calls, email, and chat. The role also involves updating customer records and maintaining communication logs. This is a standard support position within a staffing and HR consulting environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 3
What you will work on
JSG Consulting is hiring a Customer Service Associate for their operations in Sirsa. The core responsibilities include managing customer queries via multiple channels such as calls, email, and chat. The role also involves updating customer records and maintaining communication logs. This is a standard support position within a staffing and HR consulting environment.
TAL's take
Low-tier consulting firm with a very generic support role and no clear growth path or tech stack.
Coherent description of a standard customer service role, though highly generic.
Must haves
- Handle customer queries through calls, emails, chats, or walk-ins
- Update customer details and records in the system
- Maintain daily reports and communication records
About the company
Small recruitment and HR consulting services firm.