ISSRRN000713 - Infra Tech Support Practitioner Copy 10
This IT Support Practitioner role at Accenture involves managing service desk operations and ensuring production system availability. The candidate will facilitate incident resolution and maintain disaster recovery procedures. Basic proficiency in service desk management is required along with a bachelor's degree. This is a foundational role focused on operational continuity and problem solving.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This IT Support Practitioner role at Accenture involves managing service desk operations and ensuring production system availability. The candidate will facilitate incident resolution and maintain disaster recovery procedures. Basic proficiency in service desk management is required along with a bachelor's degree. This is a foundational role focused on operational continuity and problem solving.
TAL's take
Role is a standard entry-level IT support position at a large firm, lacking high-impact scope or specific technical depth.
The role is clearly defined as an IT support position with specific focus areas like service desk and incident resolution.
Salaries at Accenture
12.7 LPA average
Based on 5,655 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- 0 years of experience
- Bachelor's Degree
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a global consulting firm with extensive operations but this specific support role is a generic infrastructure position.
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