L2- Support Engineer
The Senior Support Engineer at Cloudesign will act as an L2/L3 support resource for production applications and services. This role involves advanced troubleshooting, root cause analysis, and incident resolution while collaborating with internal development and infrastructure teams. Candidates must have experience with Java or .NET debugging and strong SQL skills. The position requires adherence to ITIL processes and strong stakeholder management.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
3-7 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Senior Support Engineer at Cloudesign will act as an L2/L3 support resource for production applications and services. This role involves advanced troubleshooting, root cause analysis, and incident resolution while collaborating with internal development and infrastructure teams. Candidates must have experience with Java or .NET debugging and strong SQL skills. The position requires adherence to ITIL processes and strong stakeholder management.
TAL's take
Standard mid-tier support role with clearly defined technical requirements but lacks specific growth or project impact details.
Clear role definition focusing on L2/L3 application support with a defined technical stack and experience level.
Must haves
- 3-7 years in application or production support
- Experience debugging Java or .NET applications
- Hands-on experience with MS SQL including stored procedures
- Proven root cause analysis experience
- Understanding of ITIL processes
Tools and skills
Nice to have: apis, microservices, sql server management studio.
About the company
unfamiliar company, default mid-tier
Posts mentioning Cloudesign
Looking for a job switch
Hi everyone - I am looking for a new role and would appreciate your support. Thank you in advance for any connections, advice, or opportunities you can offer. #OpenToWork I am open for Cloud Engineer, Technical Support Engineer, Data Engineer and Fabric Engineer roles. #bigdata #microsoftfabric #dataengineer #cloudengineer
I'm looking for a Cloud Engineer role. Any leads or referrals would be greatly appreciated! Feel free to Dm me. #CloudEngineer #hiring
I am a B.E graduate with work experience as a AWS DevOps engineer.
VISA interview experience
Hi everybody, I had interviewed at Visa last week 9th May. R1 and R2 happened on consecutive days. R2 was good and test cases were all success. Interviewer asked me for the code I had written on the codesignal platform. Today is 15th and I haven't yet heard back from the recruiter. How many days do you think I should wait? I am actually waiting for the last round that is tech-managerial. PS: I had called the HR, she told maybe the teams are busy in finding a team I would be fit in.