Group Manager - EIT
WNS is seeking a Group Manager to lead IT project management, transitions, and service delivery for their BPM operations. The role involves acting as the primary point of contact for clients, managing account status, and ensuring operational excellence across IT services. You will be responsible for solution design, risk management, procurement activities, and maintaining clean audit standards. The position requires a candidate with strong stakeholder management skills and proven experience in delivering IT business objectives.
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Experience
8-10 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
WNS is seeking a Group Manager to lead IT project management, transitions, and service delivery for their BPM operations. The role involves acting as the primary point of contact for clients, managing account status, and ensuring operational excellence across IT services. You will be responsible for solution design, risk management, procurement activities, and maintaining clean audit standards. The position requires a candidate with strong stakeholder management skills and proven experience in delivering IT business objectives.
TAL's take
Solid tier-2 established company with a defined management scope and clear operational responsibilities.
The JD provides a coherent set of responsibilities centered on IT service delivery, project management, and client account management.
Salaries at WNS
10.5 LPA average
Based on 156 Grapevine salary entries for WNS.
Operations
2 - 4 years | A
3 LPA average
Range: 2 - 3 LPA
Operations
4 - 6 years | A
10 LPA average
Range: 4 - 15 LPA
Operations
12 - 14 years | B1
7 LPA average
Range: 7 - 7 LPA
Sales
0 - 2 years | A
6 LPA average
Range: 6 - 6 LPA
Must haves
- 8-10 years total professional experience
- IT project management and transition experience
- IT service delivery oversight
- Client relationship management
- Ability to manage stakeholder expectations
- Experience with PMP and ITIL methodologies
Tools and skills
About the company
WNS is an established global BPM company, fitting the tier 2 criteria for established product/service companies.
Posts mentioning WNS
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Please Help me to choose best offer: 1. Infosys:8.5fixed+ 1 variable(will ask to match the new offer) 2. Capgemini: 11 Fixed 3. WNS: HR round tomorrow ( How much shall i ask) 4. Deloitte USI( managerial round went good but overall process is slow so not sure about HR round) All offers are for Gurugram Location Tech Stack: Azure Databricks + Pyspark, YOE: 3 My LWD is 24 September. WLB is my main priority. Thanks
Capgemini acquires WNS
Capgemini to acquire WNS for $3.3 billion - The Economic Times https://share.google/38AcWZJ0brElWpUuh