Walk-in Interview for Cards Chargeback Associate
HCLTech is seeking a Senior Associate to handle chargeback and dispute processing for an Australian banking client. The role involves managing complex dispute cases in accordance with Visa, Mastercard, and EFTPOS rules. Candidates are expected to handle case processing, support junior analysts, and maintain SLA compliance. Proficiency in MS Office and experience with banking disputes are essential requirements.
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Experience
3-5 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
HCLTech is seeking a Senior Associate to handle chargeback and dispute processing for an Australian banking client. The role involves managing complex dispute cases in accordance with Visa, Mastercard, and EFTPOS rules. Candidates are expected to handle case processing, support junior analysts, and maintain SLA compliance. Proficiency in MS Office and experience with banking disputes are essential requirements.
TAL's take
Solid tier-2 service company with a clearly defined operational role in banking disputes.
Clear responsibilities centered on chargeback and dispute processing with specific regulatory knowledge requirements.
Salaries at HCLTech
15.8 LPA average
Based on 15 Grapevine salary entries for HCLTech.
Other roles
0 - 2 years | E1
18 LPA average
Range: 18 - 18 LPA
Other roles
2 - 4 years | E1
5 LPA average
Range: 4 - 6 LPA
Consulting
4 - 6 years | L2
17 LPA average
Range: 17 - 17 LPA
Other roles
4 - 6 years | L2
15 LPA average
Range: 7 - 24 LPA
Must haves
- 3-5 years experience in chargebacks, disputes, or transaction processing
- Strong understanding of Visa, Mastercard, and EFTPOS dispute regulations
- Graduate degree
- Proficiency in MS Office and Excel
- Strong analytical skills
Tools and skills
About the company
HCLTech is a large established IT services company.
Posts mentioning HCLTech
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Massive Drop in LLM Costs Fuels AI Deals
- HCLTech CEO C Vijayakumar announced an 85% reduction in the cost of using large language models (LLMs) since early 2023. - The company reported significant AI and generative AI deals in Q3, totaling $2.1 billion, though exact numbers were not disclosed. - Vijayakumar highlighted the growing momentum in AI, with increasing customer interactions in AI labs and opportunities in agentic AI. Source: [MoneyControl](https://www.moneycontrol.com/news/business/cost-of-using-llms-have-dropped-over-85-since-early-2023-making-more-use-cases-viable-hcltech-ceo-c-vijayakumar-12909830.html#google_vignette)
Variable pay in HCLtech
When do we get the variable pay in hcltech and what would be percentage for variable pay