Manager - Fulfillment Operations (Process Excellence)
Majid Al Futtaim Retail is hiring a Manager for Fulfillment Operations to drive process excellence and digital fulfillment performance across Carrefour stores. The role involves monitoring customer experience metrics, optimizing operational costs, and developing new fulfillment capabilities. You will lead operational analysis, process implementation, and manpower planning to ensure sustainable scaling for the business. This position works closely with fulfillment owners to communicate actionable insights and drive operational efficiency.
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Experience
6+ years
Function
Operations
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Majid Al Futtaim Retail is hiring a Manager for Fulfillment Operations to drive process excellence and digital fulfillment performance across Carrefour stores. The role involves monitoring customer experience metrics, optimizing operational costs, and developing new fulfillment capabilities. You will lead operational analysis, process implementation, and manpower planning to ensure sustainable scaling for the business. This position works closely with fulfillment owners to communicate actionable insights and drive operational efficiency.
TAL's take
Well-defined operational management role at a major regional retailer with clear focus on performance and process scaling.
The JD provides a very clear breakdown of fulfillment operational responsibilities, performance metrics, and specific process excellence objectives.
Must haves
- 6+ years experience in e-Commerce Grocery operations
- Experience in e-Commerce operations development or implementation
- Experience in Product Design
- Strong analytical skills for operational KPI improvement
About the company
Majid Al Futtaim is a large, established regional retail conglomerate with significant ecommerce operations.
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