Software Development Engineer, Self-Service and Automation Team, Amazon Customer Service
Amazon is seeking an SDE II for their Customer Experience Products team to work on self-service and automation systems. You will design and implement next-generation customer-facing systems using Gen-AI technologies. The role requires professional software development experience and expertise in system architecture. This position involves collaborating with cross-functional teams to drive innovation in customer service support.
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Experience
3+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 1
What you will work on
Amazon is seeking an SDE II for their Customer Experience Products team to work on self-service and automation systems. You will design and implement next-generation customer-facing systems using Gen-AI technologies. The role requires professional software development experience and expertise in system architecture. This position involves collaborating with cross-functional teams to drive innovation in customer service support.
TAL's take
Tier 1 company with high-impact scope in AI and customer experience products.
Clear expectations and responsibilities defined for an SDE II role within a specific team.
Salaries at Amazon
25.8 LPA average
Based on 3,341 Grapevine salary entries for Amazon.
Engineering
0 - 2 years | L3
16 LPA average
Range: 2 - 32 LPA
Engineering
2 - 4 years | L4
26 LPA average
Range: 0 - 100 LPA
Engineering
4 - 6 years | L5
33 LPA average
Range: 2 - 66 LPA
Engineering
6 - 8 years | L4
43 LPA average
Range: 5 - 91 LPA
Must haves
- 3+ years professional software development experience
- 2+ years experience in design or architecture of new and existing systems
- 3+ years experience in the video games industry
- Proficiency in at least one programming language
Tools and skills
Nice to have: software development life cycle, coding standards, code reviews, source control management, build processes, testing.
About the company
Amazon is a Tier 1 global technology company.
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