Principal Platform Architect
The Principal Platform Architect will join the Customer Outcomes team at ServiceNow to provide technical advisory for large-scale enterprise digital transformation projects. The role involves guiding executive and technical stakeholders on platform strategy, governance, instance health, and complex architectural blueprints. Candidates must have extensive experience in professional services and management consulting, with a focus on delivering high-impact outcomes. You will collaborate with partners and internal teams to ensure platform adoption and technical success across a variety of customer workflows.
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Experience
12+ years
Function
Consulting
Work mode
Onsite, United Arab Emirates
Company
Tier 1
What you will work on
The Principal Platform Architect will join the Customer Outcomes team at ServiceNow to provide technical advisory for large-scale enterprise digital transformation projects. The role involves guiding executive and technical stakeholders on platform strategy, governance, instance health, and complex architectural blueprints. Candidates must have extensive experience in professional services and management consulting, with a focus on delivering high-impact outcomes. You will collaborate with partners and internal teams to ensure platform adoption and technical success across a variety of customer workflows.
TAL's take
High-impact principal role at a major global enterprise software company.
Clear consultative architectural scope with specific requirements for service delivery.
Salaries at ServiceNow
31.3 LPA average
Based on 107 Grapevine salary entries for ServiceNow.
Information Technology
0 - 2 years | IC1
5 LPA average
Range: 5 - 5 LPA
Engineering
0 - 2 years | IC1
13 LPA average
Range: 6 - 16 LPA
Other roles
0 - 2 years | IC1
19 LPA average
Range: 16 - 23 LPA
Engineering
2 - 4 years | IC3
20 LPA average
Range: 15 - 25 LPA
Must haves
- 12+ years experience in professional services
- Management consulting experience
- Experience with AI integration in workflows
- Large program architecture and design experience
- Enterprise architecture experience
- ServiceNow platform certifications
Tools and skills
About the company
Global leader in enterprise cloud software and workflow automation.
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