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OnsiteMid Levelcloud infra

Jr Customer Service Executive - Network Operations & Support

Tata CommunicationsChennai, Maharashtra, IndiaPosted 16 May 2026

Tata Communications is hiring an Enterprise Services Provisioning, Testing, and Migration Engineer to manage connectivity services for global clients. The role involves configuring access networks, performing performance testing using Wireshark, and troubleshooting enterprise voice provisioning issues. Candidates must have strong expertise in L2/L3 networking protocols and experience in carrier-grade environments. This is a hands-on technical role requiring shift availability and cross-functional collaboration.

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Experience

4-6 years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

Tata Communications is hiring an Enterprise Services Provisioning, Testing, and Migration Engineer to manage connectivity services for global clients. The role involves configuring access networks, performing performance testing using Wireshark, and troubleshooting enterprise voice provisioning issues. Candidates must have strong expertise in L2/L3 networking protocols and experience in carrier-grade environments. This is a hands-on technical role requiring shift availability and cross-functional collaboration.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid mid-level role at a large, stable company with clear technical expectations and domain focus.

Very clear scope regarding network provisioning, migration, and specific technical stack requirements.

Salaries at Tata Communications

19.1 LPA average

Based on 41 Grapevine salary entries for Tata Communications.

View all salaries

Engineering

0 - 2 years | B2-1

6 LPA average

Range: 2 - 8 LPA

Engineering

2 - 4 years | B3-2

7 LPA average

Range: 7 - 7 LPA

Engineering

4 - 6 years | B3

4 LPA average

Range: 4 - 4 LPA

Engineering

8 - 10 years | B4

20 LPA average

Range: 20 - 20 LPA

Must haves

  • Experience in Carrier Ethernet, IP management, routing, and switching
  • Proficiency in VLAN, MPLS, VPN, BGP, OSPF, and IPv4/IPv6
  • Experience with enterprise voice switching and provisioning
  • Hands-on experience with packet tracing tools like Wireshark and Geoprove
  • Ability to manage escalations and communicate with global clients

Tools and skills

carrier ethernetip routingswitchingvlan encapsulationmplsl2/l3 vpnbgpospfstatic routingipv4/ipv6enterprise voice switchingwiresharkgeoprove

Nice to have: ccna, ccnp, scripting, excel vba.

About the company

Large established enterprise and telecom provider but not a top-tier software-first brand.

Posts mentioning Tata Communications