Implementation Project Manager
SpaceBasic is an AI-powered student housing automation platform seeking an Implementation Project Manager to lead deployment and adoption in Bengaluru. The role involves overseeing end-to-end implementation for university clients, managing a team of 3-5 executives, and ensuring high customer retention and usage metrics. You will serve as the primary operational point of contact for institutions, managing timelines and technical escalations. Success in this role requires extensive experience in SaaS deployments and strong leadership capability.
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Experience
5-10 years
Function
Program and Project Management
Work mode
Hybrid, India
Company
Tier 2
What you will work on
SpaceBasic is an AI-powered student housing automation platform seeking an Implementation Project Manager to lead deployment and adoption in Bengaluru. The role involves overseeing end-to-end implementation for university clients, managing a team of 3-5 executives, and ensuring high customer retention and usage metrics. You will serve as the primary operational point of contact for institutions, managing timelines and technical escalations. Success in this role requires extensive experience in SaaS deployments and strong leadership capability.
TAL's take
Solid mid-tier startup role with clear management scope and defined customer-facing responsibilities, though lacking specific brand-name prestige.
The JD provides a very clear breakdown of implementation, adoption, and team management duties, with well-defined target domains.
Must haves
- 5-10 years experience in deployments, customer success, or technical project management
- Understanding of SaaS customer success and retention dynamics
- Strong client-facing communication and relationship management skills
- Leadership experience managing small operational teams
- Experience in higher education, SaaS deployments, or ERP implementations
Tools and skills
About the company
SpaceBasic is a mid-stage edtech startup without global or major unicorn status, fitting the tier 2 criteria.