Quality & Training Team Leader (Night Shift)
GLOBELANCE is seeking a Quality & Training Team Leader to oversee their sales process team. The role involves monitoring sales calls, designing training programs, and analyzing performance metrics. Candidates must possess 6-7 years of experience in quality assurance and training. The position requires strong analytical and communication skills to drive team performance improvements.
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Experience
6-7 years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
GLOBELANCE is seeking a Quality & Training Team Leader to oversee their sales process team. The role involves monitoring sales calls, designing training programs, and analyzing performance metrics. Candidates must possess 6-7 years of experience in quality assurance and training. The position requires strong analytical and communication skills to drive team performance improvements.
TAL's take
Role has clear responsibilities and seniority, but the company is unfamiliar and the JD is slightly generic.
Coherent role definition with clear expectations, though specific technical tools are not listed.
Must haves
- 6-7 years experience in quality assurance and training
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in quality management and training tools
Tools and skills
About the company
unfamiliar company, default mid-tier