Student Support (After Sales)
iQuanta is an edtech platform specializing in MBA exam preparation, seeking a student support specialist for post-enrollment management. This role involves onboarding students, resolving technical queries, and coordinating across product, academic, and marketing teams. The ideal candidate will have 2-3 years of experience in client servicing and proficiency in CRM tools. The position is based in Gurugram.
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Experience
2-3 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
iQuanta is an edtech platform specializing in MBA exam preparation, seeking a student support specialist for post-enrollment management. This role involves onboarding students, resolving technical queries, and coordinating across product, academic, and marketing teams. The ideal candidate will have 2-3 years of experience in client servicing and proficiency in CRM tools. The position is based in Gurugram.
TAL's take
Solid mid-level role in a stable niche edtech firm with clearly defined responsibilities and cross-functional engagement.
The JD is clear, coherent, and outlines specific responsibilities within a defined domain and team context.
Salaries at iQuanta
24.8 LPA average
Based on 1 Grapevine salary entries for iQuanta.
Other roles
4 - 6 years | NA
24 LPA average
Range: 24 - 24 LPA
Must haves
- Bachelor’s degree in any discipline
- 2–3 years experience in after-sales support, student operations, or client servicing
- Excellent communication and problem-solving skills
- Proficiency in Excel, CRM tools, and online communication platforms
Tools and skills
About the company
Established EdTech company in the test prep market but not a globally recognized tech unicorn.
Posts mentioning iQuanta
Salary
What is the salary of senior analyst at iquanti with experience of about 3 years
MBA EXAMS: CAT and OMETS
I'm highly confused in deciding which coaching to join... I've majorly boiled it down to two iQuanta or Elites Grid. Please guide me If possible, also share your personal experience
MBA exams: CAT and OMETs
I'm highly confused in deciding which coaching to join... I've majorly boiled it down to two iQuanta or Elites Grid. Please guide me. If possible, please give your personal experience at them