Associate Manager Client Technology
This role is for an Associate Manager Client Technology managing monitoring analysts for a partner company through Jobgether. You will lead IT service delivery, oversee incident and problem management processes, and drive operational excellence. The position requires strong expertise in Windows Server administration, SQL, and ITIL methodologies. It provides exposure to global IT operations within a 24/7 environment.
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Experience
7+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
This role is for an Associate Manager Client Technology managing monitoring analysts for a partner company through Jobgether. You will lead IT service delivery, oversee incident and problem management processes, and drive operational excellence. The position requires strong expertise in Windows Server administration, SQL, and ITIL methodologies. It provides exposure to global IT operations within a 24/7 environment.
TAL's take
standard operations management role at an unspecified hiring agency partner, clear requirements but lacks specific company branding.
well-defined operational focus with specific technical requirements and clear leadership responsibilities.
Must haves
- 7+ years of IT experience
- 0-1 years in a team leadership role managing 10+ people
- Strong technical background in Windows Server administration, IIS, and SQL
- Demonstrated ability to lead ITIL-aligned teams
- Excellent communication and stakeholder management skills
Tools and skills
About the company
unfamiliar company, default mid-tier