Delivery Manager
Truelancer is seeking a Delivery Manager for their Gurugram office to oversee staffing, freelancer-based, and AI-related projects. The role involves managing end-to-end delivery operations, from requirement gathering and vendor coordination to client stakeholder management. Candidates must have experience in recruitment operations, ATS/CRM usage, and delivery workflows. This is an onsite, process-oriented role focused on achieving SLA adherence and operational efficiency.
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Experience
2-4 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Truelancer is seeking a Delivery Manager for their Gurugram office to oversee staffing, freelancer-based, and AI-related projects. The role involves managing end-to-end delivery operations, from requirement gathering and vendor coordination to client stakeholder management. Candidates must have experience in recruitment operations, ATS/CRM usage, and delivery workflows. This is an onsite, process-oriented role focused on achieving SLA adherence and operational efficiency.
TAL's take
Solid tier-2 role in delivery operations with clear responsibilities, though generic regarding technical depth.
Clear delivery-focused scope and requirements for recruitment and project operations.
Must haves
- 2-4 years of experience in staffing delivery or recruitment operations
- Strong experience in client coordination and requirement gathering
- Experience managing multiple requirements and fast-paced delivery environments
- Hands-on experience with Microsoft Excel and Google Sheets
- Strong communication and relationship management skills
Tools and skills
About the company
Established freelancer marketplace and services platform.