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OnsiteMid Levelgeneral software

Software Development Engineer, Amazon Customer Service

AmazonGurugram, Haryana, IndiaPosted 18 May 2026

Amazon is looking for a Software Development Engineer to join the Contact Handling Experience team in Gurugram. You will design, develop, and scale customer service tools and interfaces using technologies like Java, Spring, GraphQL, and AWS. The role involves working on complex system software at global scale while collaborating with senior technical leaders. Successful candidates will have deep experience in software design, architecture, and modern programming languages.

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Experience

3+ years

Function

Engineering

Work mode

Onsite, India

Company

Tier 1

What you will work on

Amazon is looking for a Software Development Engineer to join the Contact Handling Experience team in Gurugram. You will design, develop, and scale customer service tools and interfaces using technologies like Java, Spring, GraphQL, and AWS. The role involves working on complex system software at global scale while collaborating with senior technical leaders. Successful candidates will have deep experience in software design, architecture, and modern programming languages.

TAL's take

Quality 85/1005/5 clarityTier 1 company

High caliber due to Amazon's tier-1 status and clear, well-defined engineering role requirements.

The JD clearly defines the team, the technical stack, the responsibilities, and the required experience levels.

Salaries at Amazon

25.8 LPA average

Based on 3,341 Grapevine salary entries for Amazon.

View all salaries

Engineering

0 - 2 years | L3

16 LPA average

Range: 2 - 32 LPA

Engineering

2 - 4 years | L4

26 LPA average

Range: 0 - 100 LPA

Engineering

4 - 6 years | L5

33 LPA average

Range: 2 - 66 LPA

Engineering

6 - 8 years | L4

43 LPA average

Range: 5 - 91 LPA

Must haves

  • 3+ years of professional software development experience
  • 2+ years of system design or architecture experience
  • 3+ years of programming using Java, C++, or C#
  • Strong object-oriented design skills

Tools and skills

javagraphqlspringawsc++c#object-oriented design

About the company

Amazon is a top-tier global technology company.

Posts mentioning Amazon