IN-Genius
Apple is hiring a Genius for their retail operations in Bengaluru. The role involves technical troubleshooting, diagnosing, and performing repairs on Apple products while delivering an exceptional customer experience. Successful candidates will manage service concerns, educate customers, and mentor team members. This position requires strong technical aptitude and a commitment to Apple's service standards.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Apple is hiring a Genius for their retail operations in Bengaluru. The role involves technical troubleshooting, diagnosing, and performing repairs on Apple products while delivering an exceptional customer experience. Successful candidates will manage service concerns, educate customers, and mentor team members. This position requires strong technical aptitude and a commitment to Apple's service standards.
TAL's take
High tier brand with a clearly defined technical support and customer experience scope.
The JD provides a very clear, structured description of the responsibilities and requirements for a retail support professional.
Salaries at Apple
28.6 LPA average
Based on 68 Grapevine salary entries for Apple.
Sales
0 - 2 years | S1
2 LPA average
Range: 2 - 2 LPA
Product Management
0 - 2 years | S1
15 LPA average
Range: 15 - 15 LPA
Engineering
0 - 2 years | S1
11 LPA average
Range: 4 - 19 LPA
Other roles
0 - 2 years | S1
11 LPA average
Range: 2 - 21 LPA
Must haves
- Experience in retail or sales or related work experience
- Ability to visually inspect hardware
- Fine motor skills to safely conduct repairs
- Experience troubleshooting hardware and software issues
- Proficient in local language
Tools and skills
About the company
Apple is a global FAANG company with a strong brand presence.
Posts mentioning Apple
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