[LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS
The Land Transport Authority of Singapore is seeking an Appeals Officer to review and respond to appeals regarding traffic and mobility offences. You will analyze cases, prepare reports, handle public enquiries, and work on process improvement projects. The role requires proficiency in Microsoft Office and experience in enforcement or customer service environments. This is an onsite role based in Singapore.
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Experience
2+ years
Function
Administrative
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Land Transport Authority of Singapore is seeking an Appeals Officer to review and respond to appeals regarding traffic and mobility offences. You will analyze cases, prepare reports, handle public enquiries, and work on process improvement projects. The role requires proficiency in Microsoft Office and experience in enforcement or customer service environments. This is an onsite role based in Singapore.
TAL's take
Stable government role in Singapore, though the scope is primarily administrative and repetitive in nature.
The role is clearly defined within the context of regulatory appeals for a government transportation authority.
Must haves
- Knowledge in any discipline
- At least 2 years of relevant experience in enforcement or customer service
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
- Ability to work independently and as a team
- Good analytical, written and communication skills
Tools and skills
About the company
Government agency in Singapore, classified as Tier 2 equivalent due to its status as a major public sector body.