Network Support Engineer
Fastly is hiring a Network Support Engineer in Pune for their edge cloud platform. The role involves managing high-velocity monitoring data, leading live event monitoring, and advocating for strategic customers during maintenance and incidents. Candidates must have 5+ years of experience in network and systems engineering with deep knowledge of Linux and networking protocols. The position requires strong problem-solving and communication skills to support global 24/7 operations.
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Experience
5+ years
Function
Engineering
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Fastly is hiring a Network Support Engineer in Pune for their edge cloud platform. The role involves managing high-velocity monitoring data, leading live event monitoring, and advocating for strategic customers during maintenance and incidents. Candidates must have 5+ years of experience in network and systems engineering with deep knowledge of Linux and networking protocols. The position requires strong problem-solving and communication skills to support global 24/7 operations.
TAL's take
High-caliber global cloud infrastructure company offering a well-defined support engineering role with clear ownership and scope.
The JD is very clear about the responsibilities, team context (MCP), and technical expectations.
Must haves
- 5+ years of experience in network and systems engineering
- Experience in a NOC or high-scale support environment
- Deep foundational knowledge of networking protocols
- Ability to debug connections using cURL, traceroute, and MTR
- Hands-on experience with Linux environments
- Exceptional communication skills
Tools and skills
Nice to have: itil, iso 20000:1, python, go.
About the company
Fastly is a well-known global edge cloud platform provider.
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