Service Delivery Admin
The Service Delivery Administrator at Johnson Controls ensures effective service delivery to stakeholders. Responsibilities include coordinating service requests, monitoring SLAs and KPIs, and managing documentation. The role requires experience with ITIL frameworks and service management systems. This position focuses on operational efficiency and maintaining high standards of service performance.
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Experience
Experience not specified
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Service Delivery Administrator at Johnson Controls ensures effective service delivery to stakeholders. Responsibilities include coordinating service requests, monitoring SLAs and KPIs, and managing documentation. The role requires experience with ITIL frameworks and service management systems. This position focuses on operational efficiency and maintaining high standards of service performance.
TAL's take
Established global company with a clearly defined, though administrative, operational role.
The JD is very clearly scoped with specific administrative and operational tasks for a service delivery function.
Salaries at Johnson Controls
16.6 LPA average
Based on 15 Grapevine salary entries for Johnson Controls.
Other roles
0 - 2 years | L2
7 LPA average
Range: 7 - 7 LPA
Engineering
2 - 4 years | L2
4 LPA average
Range: 4 - 4 LPA
Other roles
2 - 4 years | L2
11 LPA average
Range: 9 - 13 LPA
Other roles
4 - 6 years | NA
14 LPA average
Range: 14 - 14 LPA
Must haves
- Experience coordinating and managing service delivery activities
- Ability to monitor service-level agreements (SLAs) and KPIs
- Knowledge of ITIL or internal service delivery frameworks
- Experience maintaining service management systems and tools
- Strong communication skills for stakeholder management
Tools and skills
About the company
Johnson Controls is a large, established global multi-industry company, though not a top-tier tech/software firm.
Posts mentioning Johnson Controls
Judge Rejects J&J's $10B Talc Settlement Proposal
- A U.S. bankruptcy judge has rejected Johnson & Johnson's $10 billion proposal to settle lawsuits alleging its talc products cause cancer. - This marks the third time J&J's bankruptcy strategy has failed in court, with the judge stating the company did not belong in bankruptcy. - The judge criticized the proposal for lacking sufficient support from affected women and for overreaching in releasing claims against non-bankrupt entities. - J&J stated it would not appeal but intends to return to the tort system to fight the claims. - Opponents argue that J&J, a wealthy company, should not use bankruptcy to avoid full accountability and prevent victims from having their day in court. Source: [Cnbc](https://www.cnbc.com/2025/04/01/us-judge-rejects-johnson-johnsons-10-billion-baby-powder-settlement.html), [The New York Times](https://www.nytimes.com/2025/03/31/business/johnson-johnson-bankruptcy-talc.html)
Remember Dwayne “Rock” Johnson?
I even forgot he exists. Blud was everywhere and suddenly nowhere. Saw some Netflix recommendation for Black Adam and then started where did this guy even go. Funny how these so called Celebrities need to be in constant limelight to be relevant. Came across an article the other day about another famous person passing away and people immediately reminiscing about that person’s work. Do you have something that people can remember you by? Maybe at work? Maybe at life?
Expected salary for full stack developer in johnson controls
Yoe - 4.3 Cctc - 10lpa Counter offer - 14.5 includes variable