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Key Account Excellence Investigation Analyst

UPSDelhi, IndiaPosted 17 May 2026

UPS/Marken is hiring an Investigation Analyst to manage logistics operational excellence and client satisfaction. The role focuses on investigating supply chain anomalies, conducting root cause analysis, and ensuring regulatory compliance in pharmaceutical logistics. Candidates should have experience in quality-driven industries and familiarity with shipping regulations. This is an onsite role based in Delhi supporting the Key Account Operational Excellence team.

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Experience

Experience not specified

Function

Operations

Work mode

Onsite, India

Company

Tier 1

What you will work on

UPS/Marken is hiring an Investigation Analyst to manage logistics operational excellence and client satisfaction. The role focuses on investigating supply chain anomalies, conducting root cause analysis, and ensuring regulatory compliance in pharmaceutical logistics. Candidates should have experience in quality-driven industries and familiarity with shipping regulations. This is an onsite role based in Delhi supporting the Key Account Operational Excellence team.

TAL's take

Quality 65/1005/5 clarityTier 1 company

Tier 1 global company with a clearly defined operational role, though YOE is not specified.

The JD provides a very clear scope, specific investigative duties, and targeted industry requirements.

Must haves

  • Experience in quality-driven industries such as healthcare, pharmaceuticals, or labs.
  • Familiarity with airline logistics, hazmat shipping, and dangerous goods regulations.
  • Proficiency in Microsoft Office Suite.
  • Ability to conduct root cause analysis and procedural audits.

Tools and skills

microsoft office suitewordexcelaccessoutlook

About the company

UPS is a Fortune Global 500 organization.

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