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Pure Product Specialist

Elseviermulti, Singapore, Singapore/ChinaPosted 20 May 2026

Elsevier is seeking a Product Specialist to provide enterprise-level support for their research management system, Pure. The role involves managing client requests, producing documentation, and collaborating with a global team. Candidates must be native Mandarin speakers with strong English skills and a background in IT or information management. The position is based in Singapore, Shanghai, or Beijing with flexible working arrangements.

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Experience

0+ years

Function

Support

Work mode

Hybrid, Singapore/China

Company

Tier 2

What you will work on

Elsevier is seeking a Product Specialist to provide enterprise-level support for their research management system, Pure. The role involves managing client requests, producing documentation, and collaborating with a global team. Candidates must be native Mandarin speakers with strong English skills and a background in IT or information management. The position is based in Singapore, Shanghai, or Beijing with flexible working arrangements.

TAL's take

Quality 55/1004/5 clarityTier 2 company

Solid established global company with a well-defined support role for a market-leading product.

Clear and coherent role description outlining the responsibilities of a product specialist, though technical stack is not defined.

Salaries at Elsevier

24.0 LPA average

Based on 1 Grapevine salary entries for Elsevier.

View all salaries

Other roles

6 - 8 years | Senior Software Engineer

24 LPA average

Range: 24 - 24 LPA

Must haves

  • Native Mandarin speaker
  • Strong command of English
  • Passion for problem solving
  • Strong work ethic
  • Analytical and structured thinking

About the company

Elsevier is a major global publishing and analytics company but is not typically categorized as a Tier-1 software-first brand.