Sr. Associate - Open Orders Management
Avantor is hiring an Associate for their Open Orders Management team to support customer purchase order lifecycles in a B2B lab environment. The role involves processing orders, managing customer inquiries, and resolving delivery issues using SAP and data reporting tools. Candidates will collaborate with international teams to ensure order flow and optimize service delivery. The position requires strong problem-solving skills and experience with ERP systems.
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Experience
3+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Avantor is hiring an Associate for their Open Orders Management team to support customer purchase order lifecycles in a B2B lab environment. The role involves processing orders, managing customer inquiries, and resolving delivery issues using SAP and data reporting tools. Candidates will collaborate with international teams to ensure order flow and optimize service delivery. The position requires strong problem-solving skills and experience with ERP systems.
TAL's take
Solid operational role in a global life sciences firm, well-defined but routine scope.
Very clear and specific responsibilities related to order management and SAP processes.
Must haves
- 3+ years experience in customer-focused environment
- Experience in order management or customer service
- Previous experience in SAP
- Good Excel skills
- Fluent in English
Tools and skills
Nice to have: qlikview, power bi.
About the company
Global life sciences company, established corporate environment.