Associate: Caller (Work from Home)
Collegedunia is a leading Indian edtech platform looking for an associate to manage outbound user calls. The role involves guiding users through platform offers, handling queries, and collecting feedback to improve the app experience. Candidates must have previous experience in telesales or customer support roles and strong communication skills. This remote position focuses on meeting call and conversion targets.
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Experience
0-2 years
Function
Support
Work mode
Remote, India
Company
Tier 2
What you will work on
Collegedunia is a leading Indian edtech platform looking for an associate to manage outbound user calls. The role involves guiding users through platform offers, handling queries, and collecting feedback to improve the app experience. Candidates must have previous experience in telesales or customer support roles and strong communication skills. This remote position focuses on meeting call and conversion targets.
TAL's take
Solid established mid-stage company, but the role is a standard entry-level support/outbound position.
The JD is clear and well-defined regarding the responsibilities of the outbound caller role.
Salaries at Collegedunia
9.8 LPA average
Based on 15 Grapevine salary entries for Collegedunia.
Operations
0 - 2 years
3 LPA average
Range: 3 - 3 LPA
Other roles
0 - 2 years
6 LPA average
Range: 5 - 9 LPA
Product Management
2 - 4 years
10 LPA average
Range: 10 - 10 LPA
Strategy & Management
2 - 4 years
14 LPA average
Range: 14 - 14 LPA
Must haves
- 6 months to 2 years experience in telesales, customer support, or call center
- Proficiency in Hindi and English (spoken and written)
- Excellent verbal communication, listening, and interpersonal skills
About the company
Established Indian edtech platform with significant revenue and industry recognition.