Production Support Specialist
This role at Tata Consultancy Services involves providing L1/L2/L3 production support for the Finacle Payment Engine in a fintech environment. You will be responsible for incident and problem management, technical releases, application monitoring, and root cause analysis. The position requires strong proficiency in Java, middleware, and database technologies. You will collaborate with infrastructure and development teams to ensure system stability and resolve issues for bank customers.
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Experience
5+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
This role at Tata Consultancy Services involves providing L1/L2/L3 production support for the Finacle Payment Engine in a fintech environment. You will be responsible for incident and problem management, technical releases, application monitoring, and root cause analysis. The position requires strong proficiency in Java, middleware, and database technologies. You will collaborate with infrastructure and development teams to ensure system stability and resolve issues for bank customers.
TAL's take
Stable role at a large global firm with specific banking domain requirements, though limited information on career growth.
Well-defined responsibilities for a production support role with a clear technical stack expectation.
Salaries at Tata Consultancy Services
9.2 LPA average
Based on 27 Grapevine salary entries for Tata Consultancy Services.
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6 - 8 years
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Range: 11 - 11 LPA
Must haves
- 5+ years of relevant IT experience in Production or Release Support
- Solid experience on Finacle Payment Engine
- Strong knowledge of Java/J2EE and related web services
- Proficiency in Middleware components including IBM Websphere MQ and MuleSoft
- Strong Unix and Windows scripting skills
- Experience with Oracle or DB2 databases and PL/SQL
Tools and skills
About the company
TCS is a massive global IT services provider but is categorized as Tier 2 due to its service-oriented business model.
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