Security Managed Services Engineer (L3)
As a Security Managed Services Engineer at NTT DATA, you will manage, configure, and troubleshoot complex security infrastructure for clients. The role involves performing root cause analysis on L3 support incidents, maintaining SLA conditions, and creating knowledge articles. You will also provide mentorship to junior team members and contribute to automation efforts. The position requires a background in IT engineering and ITIL processes within a managed services environment.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
As a Security Managed Services Engineer at NTT DATA, you will manage, configure, and troubleshoot complex security infrastructure for clients. The role involves performing root cause analysis on L3 support incidents, maintaining SLA conditions, and creating knowledge articles. You will also provide mentorship to junior team members and contribute to automation efforts. The position requires a background in IT engineering and ITIL processes within a managed services environment.
TAL's take
Solid, stable role at a major global IT services firm, providing clear L3 support responsibilities within a managed services framework.
Clear description of L3 support tasks, infrastructure ownership, and team responsibilities, though specific technical tools are not listed.
Watchouts
- willingness to work longer hours when necessary
Must haves
- Proven experience handling complex security infrastructure
- Strong background in IT engineering
- Deep working knowledge of ITIL processes
- Bachelor's degree or equivalent in IT/Computing
Tools and skills
About the company
Global IT services firm with massive scale, though less specialized engineering brand than Tier 1 product companies.
Posts mentioning NTT DATA, Inc.
Ntt data information processing services. How is the company? And how much variable is actually received by emps.
Need suggestion on salary
Hi i have 5.5 years in sap MM and hae hands on exp in sd/wm and cloud along with certifications Am getting 12.62 LPA at ltimindtree What shd be my ask in other companies? And also received a call from NTT data and they were saying 16LPA along with 10% variable and they were upfront saying that there cant be any negotiations on this and 3 days WFO and also need confirmation that i wont get retained and no other offer will be entertained, Is this right approach?
Anyone from NTT data referral
Anyone willing to refer me