Customer Service Specialist, Tender Management
Zuellig Pharma is seeking a customer service specialist to join their healthcare solutions team in Singapore. The role involves managing customer inquiries, processing orders, and collaborating with internal teams to resolve issues. Candidates should be proficient in CRM systems and office applications. This position requires strong communication and problem-solving skills in a fast-paced environment.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Zuellig Pharma is seeking a customer service specialist to join their healthcare solutions team in Singapore. The role involves managing customer inquiries, processing orders, and collaborating with internal teams to resolve issues. Candidates should be proficient in CRM systems and office applications. This position requires strong communication and problem-solving skills in a fast-paced environment.
TAL's take
Solid, established company in healthcare distribution, though the role is a standard customer support function with limited growth signals.
Clear, standard customer service role with well-defined responsibilities and expectations.
Must haves
- Minimum Diploma in Business Admin or related discipline
- Proven experience in a customer service or client-facing role
- Excellent verbal and written communication skills
- Strong problem-solving and critical-thinking abilities
- Proficient in using CRM systems and basic office applications
Tools and skills
Nice to have: order management, erp systems.
About the company
Established, large-scale healthcare solutions company with regional presence, but not a globally recognized tech-heavy Tier 1 company.