ISSRRN000568 - Application Tech Support Practitioner Copy 01
Accenture services Pvt Ltd is seeking an Application Support Practitioner for their Gurugram office in a general software domain. The role focuses on ensuring production system availability, managing incidents, and facilitating service restoration. The ideal candidate will have at least one year of experience in service desk management. The position requires a bachelor's degree and involves independent work and subject matter expertise.
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Experience
1+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture services Pvt Ltd is seeking an Application Support Practitioner for their Gurugram office in a general software domain. The role focuses on ensuring production system availability, managing incidents, and facilitating service restoration. The ideal candidate will have at least one year of experience in service desk management. The position requires a bachelor's degree and involves independent work and subject matter expertise.
TAL's take
Tier 2 company with a clearly defined but entry-level support role, lacking deep technical stack details.
Role expectations are clear regarding support duties, but the tech stack is generic and non-specific.
Must haves
- Beginner proficiency in Service Desk Management
- Minimum 1 year of experience in relevant related skills
- Bachelor's Degree in relevant field of studies
Tools and skills
Nice to have: incident management, problem management, customer service, communication skills, technical troubleshooting.
About the company
Accenture is a large global professional services firm, placing it firmly in tier 2.
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