Customer Success Operations
Scatter is a content marketing agency based in Mumbai seeking a Customer Success Executive to support internal operations. You will coordinate with content, strategy, design, and SEO teams to track projects and ensure seamless campaign delivery. The role requires proficiency in MS Office tools and a strong ability to manage multiple workflows simultaneously. This is an entry-level position focused on internal process efficiency rather than direct client management.
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Experience
0-1 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Scatter is a content marketing agency based in Mumbai seeking a Customer Success Executive to support internal operations. You will coordinate with content, strategy, design, and SEO teams to track projects and ensure seamless campaign delivery. The role requires proficiency in MS Office tools and a strong ability to manage multiple workflows simultaneously. This is an entry-level position focused on internal process efficiency rather than direct client management.
TAL's take
Junior role at a small agency with low compensation and generic operations scope.
Clear internal operations focus, specific cross-functional responsibilities, and defined expectations.
Must haves
- Understanding of content marketing and SEO
- Ability to work cross-functionally
- Ability to manage multiple projects
- Good communication and problem-solving skills
- Proficiency in MS Excel, MS Word, and MS PowerPoint
- Strong attention to detail
- Demonstrated ability to meet deadlines
Tools and skills
Nice to have: cms platforms, wordpress.
About the company
Small marketing-focused content agency, not a high-growth tech product company.
Posts mentioning Scatter
Recent interview experiences for dev role
Interview experience and unfair practices If luck is not in your favour, you might do everything right and still not get selected. Here's my experience so far with a few companies I had bad experience with : #Nielsen - Did not revert back to me for almost a month. When they did, they kept another round of interview as my final round and communicated that I was selected. After taking all the documents, they scheduled yet another round with the director and said it will be the final round. Then again, they reached out to me saying we need to keep another round for formality and would not be technical. To my surprise, it was indeed a technical discussion that I was completely unprepared for. The last communication came from them that they CANNOT match my expectations on the compensation as the last round didn't go well. #UIPath All my interview rounds went really well and in fact in one of the rounds the manager gave me an informal confirmation that I will be hired. But then, HR reached out to me that one of the rounds didn't go well and hence they will need to reschedule it. I was okay with that and prepared really well, but during the interview the interviewer did not ask much of technical questions. It was a design round and he was not even interested in the question or my solution. I had to ask him explicitly if he wants me to go through the solution. As a result, the decision was negative. #Twilio Same story as UIPath #Rakuten The interview process took 1 month. I finished all the rounds and HR communicated that the result was positive and asked to submit the documents. HR ghosted me for a week and then informed me that the last round didn't have a positive feedback and hence can't proceed with my position. When I asked her why it was communicated positively earlier, she simply denied it. #F5 Networks They took all my rounds, including the cultural fitment. The director told me during his discussion that he is looking forward to me joining the team. HR expedited the process to finish all my rounds early as the position was urgent and said she will rollout the offer soon. Then, two weeks passed and no response from them. Later, she informed me that they decided to go against other candidate as he came through some referrals. # HPE It has happened twiced that the HR called saying my profile is shortlisted and was behind me to submit the application so that they can schedule the interview. After submitting the application, I got a rejection mail within a week. #Infracloud I went till the last round. It was taken by a female lead who was extremely unprofessional, and asked questions about the keywords that she knew. If I answered with the correct explanation and theory, she would only see if the keyword matches else reject my answers. These experiences shatters a person's confidence completely. And makes you wonder, even with right skills, amazing interview feedbacks, things can still go wrong and you have no control over it. But I wish the interview processes are fair, and one gets what they struggle for.
Cognizant revoked my offer without any notice
After being laid off from my first job, I tried to get a job everywhere and somehow landed an offer from Cognizant for ‘Engineer Trainee’ role in Bangalore on March 4th. I accepted the offer letter right away and provided all my details, but my Onboarding application wasn't being accepted because of a mismatch in my college name with my grade card. I tried to enter the full name of my College and the portal kept on rejecting it, forcing me to select from the list they gave. I reached out to the Support team on March 10, and they asked me to wait for 2-3 days. In the meantime, my date of joining was shared with me i.e. on March 18, so I moved to Bangalore 4 days ago. The day I moved to Bangalore, I rushed to the Cognizant Office with all my documents to have them verified in person and also notify them that I was ready to join. But the HR was working from home and I have no contact other than their email support. I kept on checking every day but my college name wasn't added to the list. I reached out to them on March 15 and March 17 and even on the date of my joining, March 18, the issue wasn't resolved. Hence, my application wasn't accepted by them. But then I received an email stating that my DOJ will be updated after they fix the issue in 2 days. I was relieved and hoped that it'd probably be fixed. Today's March 20, and the first thing I checked was whether my college name was added to the list or not. But as soon as I logged into the portal, my entire world was shattered as my offer was revoked. I checked my mailbox, and there was nothing about offer revocation. I accepted the offer on March 4th; I provided all the details, and I even asked them to help me out with the college name issue, but in the end, I am back to being jobless. Being an older son in my family, I feel like shit right now. I somehow snagged an offer to help support my family, and yet it was revoked. Cognizant's support team, too, isn't responding. What should I do? Please help.
Need suggestions
I was In relationship. But he left me saying uske Ghar vale nhi manege. But he not even took efforts to do that or go forward. I supported him in everything when he was in his bad phase. Now my bad phase started. And I am alone. My mental health is shattered. Don't know what should I do. I just keep quiet and do overthinking all day. Please I want to get out of it.