Customer Service Representative
WNS is seeking a Customer Support Associate for a voice-based process in Pune. The core responsibilities include handling customer queries, ensuring satisfaction, and maintaining accurate records of interactions. Candidates must possess strong English communication skills and be comfortable with rotational shifts. This is an entry-level role suitable for undergraduates and graduates.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
WNS is seeking a Customer Support Associate for a voice-based process in Pune. The core responsibilities include handling customer queries, ensuring satisfaction, and maintaining accurate records of interactions. Candidates must possess strong English communication skills and be comfortable with rotational shifts. This is an entry-level role suitable for undergraduates and graduates.
TAL's take
Stable established company offering a standard operational support role with clear, albeit generic, responsibilities.
The role is clearly defined as a voice-based customer support position with specific shifts and eligibility criteria.
Salaries at WNS
10.5 LPA average
Based on 156 Grapevine salary entries for WNS.
Sales
0 - 2 years | A
6 LPA average
Range: 6 - 6 LPA
Finance
0 - 2 years | A
5 LPA average
Range: 5 - 5 LPA
Other roles
0 - 2 years | A
4 LPA average
Range: 2 - 11 LPA
Human Resources
2 - 4 years | A
17 LPA average
Range: 17 - 17 LPA
Must haves
- Excellent English communication skills
- Comfortable working in rotational shifts
- Strong interpersonal skills
- Strong problem-solving skills
About the company
WNS is an established business process management company with a significant global presence.
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Capgemini to acquire WNS for $3.3 billion - The Economic Times https://share.google/38AcWZJ0brElWpUuh