Product & User Operations
Simular is seeking a Product Operations professional to manage user relationships and optimize operational workflows. The role involves triaging user issues, building support systems, and synthesizing feedback into actionable product insights. Candidates must have experience with ticketing platforms and a strong interest in AI automation. This position focuses on driving product improvements through operational excellence.
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Experience
2-4 years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Simular is seeking a Product Operations professional to manage user relationships and optimize operational workflows. The role involves triaging user issues, building support systems, and synthesizing feedback into actionable product insights. Candidates must have experience with ticketing platforms and a strong interest in AI automation. This position focuses on driving product improvements through operational excellence.
TAL's take
Clear, well-defined operational role at a mid-tier company with specific focus on AI integration.
Role responsibilities and expectations are clearly defined with specific domain and toolset requirements.
Must haves
- 2-4 years in product operations or user operations
- Bachelor's degree in Business or related field
- Experience managing customer support systems and ticketing platforms
- Strong data analysis skills
- Bias towards automation and building systems
Tools and skills
Nice to have: ai agents, workflow automation tools.
About the company
unfamiliar company, default mid-tier
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