Customer Service Representative
YENNES Infotec P Limited is hiring a Customer Service Representative to act as a liaison for customer accounts. The role involves answering product inquiries, resolving complaints, and gathering customer feedback. Candidates should demonstrate empathy, strong communication skills, and an aptitude for troubleshooting. The primary focus is maintaining high customer satisfaction standards.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
YENNES Infotec P Limited is hiring a Customer Service Representative to act as a liaison for customer accounts. The role involves answering product inquiries, resolving complaints, and gathering customer feedback. Candidates should demonstrate empathy, strong communication skills, and an aptitude for troubleshooting. The primary focus is maintaining high customer satisfaction standards.
TAL's take
Entry-level support role at a tier-2 company with generic requirements and responsibilities.
The JD is extremely generic and provides very little specific information regarding the company's domain or the actual product.
Must haves
- Ability to act as a liaison
- Provide product and services information
- Resolve customer problems with accuracy and efficiency
- Strong communication skills
- Problem-solving and troubleshooting ability
About the company
unfamiliar company, default mid-tier