Reservations Ambassador
Sofitel is seeking a Reservations Agent to provide exceptional guest experiences within the Accor network. The role involves managing bookings, ensuring revenue is maximized through up-selling, and assisting guests with property information. Candidates are expected to have a guest-focused personality and familiarity with the Opera hotel management system. This role offers opportunities for global career development within the Accor group.
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Experience
Experience not specified
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
Sofitel is seeking a Reservations Agent to provide exceptional guest experiences within the Accor network. The role involves managing bookings, ensuring revenue is maximized through up-selling, and assisting guests with property information. Candidates are expected to have a guest-focused personality and familiarity with the Opera hotel management system. This role offers opportunities for global career development within the Accor group.
TAL's take
Standard hospitality role at a well-known international hotel brand with clear expectations.
Clear role and responsibilities related to guest services and reservation management in the hospitality sector.
Must haves
- Guest focused personality
- Experience with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English
Tools and skills
About the company
Sofitel is a global hotel brand under the Accor network.