Customer Support Specialist
TP is hiring a Customer Support Specialist in Kolkata to provide international voice and chat support. The role involves handling customer queries, troubleshooting issues, and maintaining high service quality. Candidates must be proficient in English and willing to work rotational night shifts. This is an entry-level position suitable for freshers or experienced professionals seeking career growth in a global BPO environment.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
TP is hiring a Customer Support Specialist in Kolkata to provide international voice and chat support. The role involves handling customer queries, troubleshooting issues, and maintaining high service quality. Candidates must be proficient in English and willing to work rotational night shifts. This is an entry-level position suitable for freshers or experienced professionals seeking career growth in a global BPO environment.
TAL's take
Entry-level BPO support role at a service-oriented company with generic skill requirements.
Clear role definition for a customer support specialist in a BPO environment with explicit shift and communication requirements.
Must haves
- Minimum HSC or graduation
- Excellent communication skills in English
- Positive attitude and customer-focused mindset
- Willingness to work rotational night shifts
About the company
TP is a large BPO services organization, categorized as a mid-tier service provider for general support roles.
Posts mentioning TP
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